Cancellation Policy

If a session is booked and must be cancelled for any reason, a 24-hour cancellation policy is

enforced. If the session is cancelled but rescheduled to another day to make up for the session, provided at least 24 hours’ notice is provided, there is no additional cost for the rescheduled session. This applies to both client and trainer.

A no-show or cancellation inside the 24-hour notice period will incur the full session amount. The trainer reserves the right to be flexible in applying this policy in extreme circumstances, solely at their discretion.

My Commitment to You

As your trainer, I will ensure:

• Your privacy and confidentiality

• Your program is explained

• You understand why I have programmed what I have for you

• You are working towards improvement

• Your program and information will be delivered on time.

Your Commitment to Training

As my client, you agree:

• To be on time for our sessions

• To be honest about your health and wellbeing, nutrition, injury, illness and goal barriers

• You’re committed to achieving and completing your exercise plans

• You will inform your trainer of any changes in health, well-being, and lifestyle stressors

• You will take responsibility and inform your trainer if you are not satisfied with your training.

This information may be referred to at any time if any of the above have been disregarded or not followed.